Recent Posts

March is Red Cross Month!

3/4/2021 (Permalink)

March is Red Cross Month March is Red Cross Month!

March is Red Cross Month!

 When disasters strike anywhere in the nation, you can almost always count on the fact volunteers from the American Red Cross will mobilize in that distressed area to help with recovery. Join the Red Cross mission by volunteering, giving blood, learning lifesaving skills or making a financial donation.

Throughout the month of March, we honor people who make the lifesaving mission of the American Red Cross possible — the individuals across the country who turn compassion into action, helping others in times of crisis. Our Red Cross Month celebration has been an annual tradition since 1943, when President Franklin D. Roosevelt issued the first Red Cross Month proclamation.

One year of COVID 19:

Americans continue stepping up to address urgent needs. In the year since the World Health Organization declared COVID-19 a global pandemic, tens of thousands of Americans have stepped up to address the needs of those reeling from the pandemic as well as record-breaking disasters across the country.

Americans experienced more billion-dollar disasters in 2020 than any other year on record, and for many, the pandemic compounded the trauma and financial strain of disasters: struggling families needed help quickly and faced more hurdles to recover, as increased anxiety exacerbated many health and mental health needs.

 Join the Red Cross mission by volunteering, giving blood, learning lifesaving skills or making a financial donation. Give back by donating, volunteering or giving blood on Red Cross Giving Day, March 24

 For more information on the Red Cross and how you can get involved, you can visit

Tornado Season is Upon Us

3/4/2021 (Permalink)

March Starts the Escalation of Spring Tornado Season

March kicks off an escalation of spring tornado season as the necessary volatile atmospheric ingredients for severe weather come together more often.

An average of 83 tornadoes occur each March, according to 20 years of data. This is about double the typical tornado counts observed in February. March is the fifth most tornadic month. Its average is on par with August and September, which historically get a boost in tornado activity from tropical storms and hurricanes.

Now is the time to review or develop a severe weather plan. Here are a few tips to keep your loved ones safe:

Top Tips

  • Identify a safe place in your home where household members and pets will gather during a tornado: a basement, storm cellar or an interior room on the lowest floor with no windows.
  • In a high-rise building, pick a hallway in the center of the building. You may not have enough time to go to the lowest floor. 
  • In a mobile home, choose a safe place in a nearby sturdy building. If your mobile home park has a designated shelter, make it your safe place. No mobile home, however it is configured, is safe in a tornado.

Know the terms and danger signs:

  • Tornado Watch– indicates a tornado is possible. Remain alert for approaching storms. Watch the sky and stay tuned to NOAA Weather Radio, local news casts, or commercial weather services for information.
  • Tornado Warning– signifies a tornado has been sighted or is indicated by weather radar. Take shelter immediately.

When storms hit the Green Bay area, here at SERVPRO of Brown County we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

In any tragic event, SERVPRO is here to help! Give us a call at 920-434-8772.

CE Class March 9th

2/23/2021 (Permalink)

Here at SERVPRO our goal is to provide the best service not only to our customers, but to companies that want to help themselves or their employees grow within their line of work.

SERVPRO of Brown County is here to provide continuing education classes for the 2021 year to individuals that work as Property Managers, Insurance Agents or Adjusters and are also looking to keep their licenses up to date.

Two classes will be held on March 9th at Stadium View, 1963 Holmgren Way.

The first seminar deals with Ethics and will run from 9:00 a.m. through 12:00 p.m. Registration for this course starts at 8:00 a.m. and goes until 8:55 a.m. In order to receive CE credit for this course 100% attendance is required. Attendee will then receive 3 Insurance credit hours after completion.

The second seminar deals with Biohazard Cleanup and will run from 1:00 p.m. through 3:00 p.m. Registration for this course starts at 12:15 p.m. In order to receive CE credit for this course 100% attendance is required. Attendee will then receive 2 credit hours after completion.

The cost to attend these seminars is $5 for Ethics and $4 for Biohazard which is the state credit processing fee per person.

Breakfast will be provided by Smoke Out Cleaners and lunch will provided by Electronic Restoration Service.

Class size is Limited. Please confirm guests attending by making reservations either by contacting our West Brown County office at (920) 434-8224 or send an email to our Marketing and Sales Manager, Jim Knopf at

We look forward to seeing you there!

Recovery of Commercial Disaster

2/19/2021 (Permalink)

At SERVPRO of Brown County we know when disaster strikes it can strike anywhere. That means we need to be prepared to take on restoration and cleaning projects for homes AND businesses across the Green Bay area.

Team SERVPRO of  Brown County can take care of any commercial disaster recovery project large or small.

Because we are a locally owned business, we understand that working time lost because of a disaster means money lost. Since we have that understanding, we strive to perform any commercial cleanup needs as quickly, efficiently and effectively as possible. Our number one goal is to make sure to get your business back to work as soon as possible. That way you can take care of your clients and your bottom line.

Our technicians are trained and ready to take on any kind of disaster clean up like flood damage, fire and smoke damage, mold, biohazard situations and even crime scenes like break ins or vandalism.

Our techs can also help with more general tasks like carpet cleaning.

Here is a list with examples of just a few of the commercial properties our team is ready to tackle:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

If you need our services to help your business recover after a disaster, call us at 920-434-8224.

Clean your Dryer Vents

2/1/2021 (Permalink)

A clothes dryer is one of those household conveniences most of us can’t imagine living without. But, if you’re not taking a few simple steps to ensure your dryer is safer, the machine could become a veritable tinder box.

Dryer lint is extremely flammable and if you’re not keeping your dryer clean and well-ventilated, you’re putting your home and yourself at risk.

According to FEMA 2,900 home dryer fires are reported yearly. Those fires cause an estimated 5 deaths, 100 injuries and $35 million in property damage each year.

FEMA says 34% of those fires are caused by failure to properly clean the dryer.

Luckily there are a few simple steps you can take to prevent dryer fires.

FEMA advises:

  • Have the dryer installed by a professional in the first place.
  • Clean the lint filter before and after each load of laundry and in between cycles, if it needs to run more than once.
  • Clean the back of the dryer where lint can build up.
  • Clean lint out of the vent pipe once every three months.
  • If it’s taking longer than normal for clothes to dry, have a professional inspect it.
  • Ensure the venting system behind the dryer is connected and un-damaged.
  • Check regularly to make sure things like animal nests are not blocking the outside vent.
  • Keep anything flammable away from the dryer.
  • Do not leave the dryer running when you leave home or go to bed.

Something as small as a little bit of lint can be easy to overlook, but it can also have big consequences if you do.

So please keep your dryer clean and your home safe!

And should you experience a fire of any kind, remember, we are here to help with cleaning, recovery and reconstruction. Simply give SERVPRO of Brown County a call at 920-434-8224.

Welcome Doug Schoenwalder!

1/27/2021 (Permalink)

On Dec. 22, 2020: Douglas Schoenwalder is now the new owner of SERVPRO of Brown County, a premier fire, water, mold, and storm damage restoration company serving homes and businesses in Northeast Wisconsin.

Doug has a background in reconstruction, and SERVPRO of Brown County is a good fit. After we’ve mitigated the damage in a home or business, we focus on reconstruction. We strive to bring the home or commercial space to full recovery, just like our motto says - ‘Like it never even happened.’”

He previously worked as an electrical inspector for the City of Green Bay and operated a local electrical contracting company. He is a graduate of Southern Door High School and Northeast Wisconsin Technical College where he completed the Electrical Apprenticeship Program. He holds a master electrician license and general contractor license.

SERVPRO of Brown County is a leader in residential and commercial restoration and cleaning and is expanding into remodeling.

Welcome to our SERVPRO family!

Tips on how to protect your home from freezing temperatures!

1/27/2021 (Permalink)

In cold the cold winter Wisconsin months there can be various structural and mechanical systems in a home that have an extra burden when it comes to defending against the elements. In the best of times, water can be a formidable enemy, but as water manifests as ice for weeks or months at a time, the challenges are profound.

Here are a few tips to follow to protect your home:

  1. Guard Your Winter Pipes.

To keep outdoor plumbing fixtures from freezing, disconnect and store any garden hoses as the weather begins to turn cold. Then, shut off the water to your outdoor faucets, drain the lines, and insulate the hose bibs. When indoor plumbing pipes run through exterior walls, take care to monitor them in the winter and make sure wall insulation is up to recommended standards.

  1. Add Insulation

Prevent your pipes from freezing and keep your house warmer by making sure your home has adequate insulation. This includes insulating your exterior walls, crawl space or basement, attic, and in many cases, the pipes themselves. Your local energy utility company may offer free in-home energy audits that can evaluate your energy usage and recommend the necessary steps to bring the R-value in walls and ceilings up to advised levels.

  1. Keep Garage Doors Closed

If your garage is attached to your home, minimize the time your garage door is open. This will help to keep cold air out of your house and protect plumbing fixtures in your garage and pipes in the shared walls between the house and garage.

  1. Maintain Your Thermostat

Make sure you'll be able to keep your thermostat running continuously by keeping spare batteries on hand. Sometimes it's the small details that save the day.

  1. Keep Your Water Shutoff Accessible

Should a water line ever freeze and burst, you will need to shut off the home's water supply immediately. If junk is blocking easy access to your main water shut valve off, rearrange your basement or garage so that it will be easily accessible in the event of a plumbing emergency. Then, make sure the shut-off valve is in good working order. Turning the valve handle all the way clockwise should shut off all water to the house. If the valve is rusted open or only closes partially, replace the main shut-off valve immediately—this is usually a job for a professional plumber.

Go a step further, and make sure everyone in your house knows where the shut off valve is located and how to use it to turn off the water.

At SERVPRO of Brown County we have a team of trained professionals that are ready to take on your particular restoration situation. If you find yourself in need of emergency services or have any questions regarding our water restoration process, please give us a call at 920-434-8224.

Introduction to PPE: Personal Protective Equipment

1/26/2021 (Permalink)

Safety First and Always Safety First and Always

When it comes to SERVPRO of Brown County, our number one concern is safety: the safety of our clients and the safety of our employees.

SERVPRO teams are given the proper training and personal protective equipment (PPE) to ensure they are prepared to safely handle each one of those incidents and a wide range of others. They follow specific guidelines laid out by our company and by the National Occupational Safety and Health Administration (OSHA).

Some of that PPE includes the following:

  • Tyvek Suits and Booties: which are made of a strong, but lightweight material that can protect a person from contaminants in the air. These suits cover a person from head to toe (except the face).
  • Dust Masks: which are lightweight masks worn around the nose and mouth to keep out less serious contaminants like typical, household dust.
  • Full Face Masks:which are more heavy-duty, plastic masks, seal off the entire face and include respirators. These are used in more dangerous conditions. The respirators filter out any harmful airborne pathogens and mold spores.
  • Gloves:different kinds of gloves are used depending on the situation. Nitrile gloves are used to protect from certain contaminants like bodily fluids. Whereas, stronger rubber gloves are used to protect when handling sharp or rough objects.
  • Goggles:are used to protect the eyes in dangerous conditions.
  • Hard Hats:are used to protect employees in situations where there is a risk of building collapse or falling debris.

By ensuring their own safety in the field, our team members are better able to ensure your safety and the safety of your home or business.

If you experience an incident that requires restoration work, you can count on SERVPRO of  Brown County to get the job done in the SAFEST and most efficient way. Call us any time at 920-434-8224.

Be Prepared With An ERP

1/13/2021 (Permalink)

It’s estimated 50% of businesses that are hit with a disaster never reopen. And you can never predict when or where a disaster will strike. That’s why preparing for the worst can be such a valuable step to take.

One of the services our marketing team provides can help you prepare your business for the worst. That service is called an “Emergency Readiness Profile, or ERP.” It’s FREE and doesn’t take much of your time.

The SERVPRO Emergency READY Profile (ERP) will help ensure you are "Ready for whatever happens. "In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, or residence including emergency contacts, shut off valve locations and priority areas. 

Call SERVPRO of Brown County to establish your Emergency READY Profile! 920-434-8224

Why choose SERVPRO Vacuum Freeze Drying?

1/13/2021 (Permalink)

Vacuum freeze drying is the most efficient and effective way to salvage water-damage documents.

The Document Restoration team uses sublimation - turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents.

The state of the art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

All employees of the Document Restoration Team are HIPAA Master certified.

Our team is available 365 days a year, 24 hours a day. Call us at SERVPRO of Brown County, 920-434-8224.