Recent Posts

Proud Members of the Community

1/24/2023 (Permalink)

SERVPRO of Brown County prioritizes being an involved member in the business community. As a headquartered company, SERVPRO has over 2,000 franchises in the United States and Canada, however, all franchises are independently owned and operated. This means that when you use SERVPRO, you are indeed using a national brand, but you are also supporting local business owners within your community.

So why does this make us different than other restoration companies? Again, you’re using a company that is locally owned, but you also get a company with stronger procedures, standards, operations, and resources than other vendors.

To tie this conversation back in to being proud members of the community, SERVPRO of Brown County, under local owner CJ Snyder, are or have been highly regarded members of different business associations or chambers of commerce. More specifically, the different community groups that SERVPRO of Brown County are established members of, include; the Greater Green Bay Chamber of Commerce, De Pere Area Chamber of Commerce, and Pulaski Chamber of commerce, as well as the Ashwaubenon Business Association, Howard-Suamico Business Association, Lodging Association, Apartment Association, and the Bellevue Business & Professional Association. Not to mention that SERVPRO of Brown County is recognized by the Better Business Bureau (BBB) and the National Federation of Independent Business (NFIB). SERVPRO of Brown County was also back-to-back recipients of the Green Bay Press Gazette’s Best of the Bay Award for restoration companies in 2019 & 2020.

When you use SERVPRO of Brown County for your emergency restoration and reconstruction needs, you are using a headquartered company with 2,000+ franchises, as well as a local company with many credentials in a community near you.

Water Shut Off Tags

1/24/2023 (Permalink)

If water starts gushing in your home or business, would you know where or how to stop it? Each building, commercial or residential, has a main valve that controls all the running water in the property. But if you’ve never had to shut the water off, it can be hard to know what to do in case of an emergency.

SERVPRO of Brown County is happy to supply water main shut off tags that can help you identify the main shut off handle in your home. The tags are made with a bendable plastic that can hang right on the handle of the shut off valve. They have been creatively engineered in a bright orange color to be seen easily and even has a pouch on the backside where your local SERVPRO representative’s business card inserted for easy access to contact information for your local SERVPRO franchise. These simple yet necessary items are readily available to you and your property, all you have to do is get in contact with your local SERVPRO franchise or representative to be well-suited for a possible water emergency.

Burst Water Pipes

1/24/2023 (Permalink)

Did you know that Wisconsin’s harsh winters and cold weather can affect your home or business in more ways than just raising your heating bill? Freezing cold temperatures can freeze the water inside your pipes, expanding the pipes, and causing them to burst open and gush water throughout your home.

The good news is that there are many helpful tips to prevent your pipes from freezing in the first place. The easiest tip to try and implement to your home, is to trickle the water in your sinks and showers, as well as running any other forms of water frequently, like washing machines and dishwashers.

Another tip is to ensure that all pipework in and around your home is adequately insulated with the appropriate insulation solution, as well as exposing pipes inside your home to the warm air dispensed through your furnace by opening cabinets under your sink.

In the event of pipes bursting, SERVPRO of Brown County is fully staffed and trained to take care of you and your home. If you have any questions or concerns, feel free to give us a call at (920) 434-8224.

Fire Damage

11/10/2021 (Permalink)

It is officially November!

Halloween is behind us, Thanksgiving and Christmas are still ahead, and while it might be too early for some to hear Christmas carols on the radio and in the stores, it’s NEVER to early to do some safety prep for the holiday season.

On Fridays this month we will take a look at some different safety considerations you might want to take before your celebrations begin.

For our first Holiday Prep Profile, we’re going to talk about fire extinguishers.

Why fire extinguishers? Well, according to the National Fire Protection Association, or NFPA (one of our favorite sources, don’tcha know!), cooking fires peak during the holiday season. The NFPA says the most cooking fires occur on Thanksgiving, then Christmas Day, then Christmas Eve. Oh, and cooking fires are the leading cause of home fires.

So, all those statistics are certainly reason enough to consider getting a fire extinguisher for your home before the holidays AND learn how to use it properly.

First and foremost, you’re going to want to choose the right fire extinguisher. There are several classes of them, which the NFPA describes:

  • Class A – this is the most common extinguisher and can be used to put out fires on cloth, wood, rubber, paper and many plastics.
  • Class B – this is used on fires involving flammable liquids like gasoline, grease and oil.
  • Class C – this is used for fires that involved electrical appliances and tools that are plugged in.
  • Class D – this is used on flammable metals and is typically only found in factories that work with those metals.
  • Class K – this is used on fires that involve oils and animal fats INSIDE cooking appliances. These are typically only found in commercial kitchens; however, they are on the market for use in homes.

The NFPA advises choosing a fire extinguisher for your home that is multi-purpose and large enough to put out a small fire, but not so large that it is difficult to handle.

The association also recommends reading all of the fire extinguisher’s directions and becoming familiar with it as soon as you buy it. This way you’ll know how to use it if you need it.

And when it comes to using it, remember the acronym PASS:

  • – Pull the pin. Hold the nozzle away from you and release the locking mechanism.
  • A – Aim Low. Point the extinguisher at the base of the fire.
  • S – Squeeze. Squeeze the lever slowly and evenly.
  • S – Sweep. Sweep the nozzle from side-to-side.

The NFPA WARNS a fire extinguisher should ONLY be used if the fire is contained to a SMALL area, is NOT growing and the room is NOT filled with smoke. Otherwise, it is far too dangerous to try to put out a fire using an extinguisher and you should leave the home immediately. And, the NFPA says, you should always call the fire department.

A fire extinguisher is certainly a good tool to have in your home, particularly around the holiday season. However, it is not the be-all or end-all for fire safety. Take care of yourself and always put your safety first.

Making Strides Against Breast Cancer

10/18/2021 (Permalink)

Making Strides Against Breast Cancer

October is Breast Cancer Awareness Month, which is an annual campaign to increase awareness of the disease. Ready to RISE to the occasion? Here are a handful of ways you can help:

Rally In Screening Everyone
– Make a donation to provide life-saving mammograms to women in need. New this year, choose exactly where your donation goes.
– Take our educational eBookQuiz to find relevant breast health resources.

Rally In Serving Everyone
– Make a donation to support patient navigators who specialize in serving at-risk populations.
– Volunteer to join virtually in Helping Women Now.

Rally In Supporting Everyone
– Spread the word about Breast Cancer Awareness Month on FacebookInstagramTwitter, or LinkedIn.
– Host a virtual fundraiser or Facebook fundraiser benefitting NBCF.
– Leave a hope-filled message on the Wall of Support
– Share the story of how you or a loved one have been affected by breast cancer.
– Proudly wear a pink ribbon during October or year-round.

This year SERVPRO and families teamed up to walk and raise money for the Breast Cancer foundation.


Candle Safety Tips

10/12/2021 (Permalink)

Candle Fire

Candle fire facts:

Candles caused 2% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 4% of the direct property damage in home fires. Roughly one-third (37%) of home candle fires started in bedrooms. These fires caused 40% of the associated deaths and 49% of the associated injuries.

Candle Safety Tips

  • Blow out all candles when you leave the room or go to bed. Avoid the use of candles in the bedroom and other areas where people may fall asleep.
  • Keep candles at least 12 inches away from anything that can burn.
  • Use candle holders that are sturdy, and won’t tip over easily.
  • Put candle holders on a sturdy, uncluttered surface.
  • Light candles carefully. Keep your hair and any loose clothing away from the flame.
  • Don’t burn a candle all the way down — put it out before it gets too close to the holder or container.
  • Never use a candle if oxygen is used in the home.
  • Have flashlights and battery-powered lighting ready to use during a power outage. Never use candles.

Also, another option that is now a trending item, is the aromatherapy diffusers using essential oils. There are so many different scented oils that you can change up for each season!

The team at SERVPRO of Brown County knows all about the aftermath resulting from accidental fires. That is why you need to know the place your family calls home is in great hands when we get involved in the restoration process.

As a locally owned and operated business, we are strategically located to respond quickly to your smoke or fire damage event. If you have any questions about our services or need immediate assistance, call us today at (920) 434-8224.

Kitchen Fire Prevention

10/7/2021 (Permalink)

Cooking fires are the number one cause of home fires in the United States and the dangers only rise as we get into the holiday season. So, (since October is Fire Prevention Month) now is a good time to learn more about these incidents and what you can do to prevent them.

The statistics when it comes to kitchen fires are stark. According to the National Fire Protection Association (NFPA), cooking accounts for about 47% of home fires, 20% of fire-related deaths and 45% of the fire-related injuries reported across the country each year. The NFPA says Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and then Christmas Eve.

Luckily, there are many simple steps home chefs can take to avoid these fires. One big step? Always watch what you’re cooking. The NFPA tells us one third of kitchen fires happen when a person leaves the equipment they’re using unattended. So, particularly if you’re using the stove top, stay in the kitchen and watch closely. If you’re using the oven, experts advise checking in regularly.

It’s important to remember, kitchen fires don’t just happen when food burns, anything flammable can catch fire if it’s too close to the heat. So, keep anything like oven mitts, dish cloths and paper towels AWAY from heat sources.

We have saved the BIGGEST culprit of cooking fires for last: frying. The NFPA says frying dominates the cooking fire problem. So, the Association has some advice you’ll want to follow this holiday season (and, of course, all year long):

  • Always stay in the kitchen when frying.
  • If you see smoke coming off the food you’re frying, turn off the burner or safely remove the pan from the burner. Smoke it a sign the oil is too hot.
  • Slowly heat the oil to the temperature you need.
  • Add food to the oil gently so that it does not splatter.
  • Always keep a lid beside your pan. If the pan does catch fire, cover it with the lid and turn off the banner. Let the oil cool before removing the lid again.
  • NEVER put water on a grease fire. If a fire starts to spread, leave the house immediately and call 911.

SERVPRO of Brown County is here to help 24/7. Call us at 920-434-8224

October is Breast Cancer Awareness Month

10/1/2021 (Permalink)


Here in Green Bay we are gathering together to help raise money to donate to Breast Cancer Awareness.

Join us for an afternoon of friendship as we support the fighters, admire the survivors and remember those not with us.

Hostesses: Colleen Demler, Bonnie Heimlich

When: 3:00 -5:00p.m. Saturday October 9

Where: Sav-Half Greeting Cards

790 Hanson Road

Green Bay, WI

RSVP: Collen or Bonnie by October 6

Enjoy wine tasting from Mona Rosa Winery

Swag bags for the first 75 guests

Learn to make a gift box from a greeting card

Gift wrap demo

Discounts (percent of sales will be donated to Breast Cancer Awareness)

Tasty treats/Pink lemonade

Please feel free to bring a family member or friend!

Preventing fire damage

10/1/2021 (Permalink)

A clothes dryer is one of those household conveniences most of us can’t imagine living without. But, if you’re not taking a few simple steps to ensure your dryer is safer, the machine could become a veritable tinder box.

Dryer lint is extremely flammable and if you’re not keeping your dryer clean and well-ventilated, you’re putting your home and yourself at risk.

According to FEMA 2,900 home dryer fires are reported yearly. Those fires cause an estimated 5 deaths, 100 injuries and $35 million in property damage each year.

FEMA says 34% of those fires are caused by failure to properly clean the dryer.

Luckily there are a few simple steps you can take to prevent dryer fires.

FEMA advises:

  • Have the dryer installed by a professional in the first place.
  • Clean the lint filter before and after each load of laundry and in between cycles, if it needs to run more than once.
  • Clean the back of the dryer where lint can build up.
  • Clean lint out of the vent pipe once every three months.
  • If it’s taking longer than normal for clothes to dry, have a professional inspect it.
  • Ensure the venting system behind the dryer is connected and un-damaged.
  • Check regularly to make sure things like animal nests are not blocking the outside vent.
  • Keep anything flammable away from the dryer.
  • Do not leave the dryer running when you leave home or go to bed.

Something as small as a little bit of lint can be easy to overlook, but it can also have big consequences if you do.

So please keep your dryer clean and your home safe!

And should you experience a fire of any kind, remember, we are here to help with cleaning, recovery and reconstruction. Simply give SERVPRO of Brown County a call at 920-434-8224.


Flooding or Water Damage

9/22/2021 (Permalink)

When flooding or water damage happens at your home or business, time is of the essence. The faster you call team SERVPRO for help, the less damage that unexpected water will be able to do.

According to the American Insurance Association, 37% of all homes will suffer water damage each year. Of the water damage that occurs, the association says 93% of that damage is preventable. According to the association, the first 24 to 48 hours are the most crucial when dealing with water damage.

SERVPRO has a timeline that lists the damage you can expect following a flood or water loss:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

The message here is that if water ends up where it does not belong, you should NOT WAIT to call for help. Getting someone on the scene ASAP will only save time and money in the long run.

We’ve heard before that people will sometimes not even realize they’ve experienced a water loss until days, maybe even weeks later. For example, they may have a basement they don’t go into very often that floods. So, we recommend checking those isolated areas on a regular basis and after any major weather event, like torrential rains.

There are some steps you should also take while waiting for help to arrive. SERVPRO recommends as follows:

  • Stop the source of the water: if, for example, you have a broken pipe, make sure to turn off the water supply to prevent anymore leaking.
  • Remove items of value: move any valuables and furniture away from the water, to prevent permanent damage to those items.
  • Prevent the spread of moisture: as best you can, try to soak up any water by toweling or mopping the area. This will be a good temporary help. (Only do this if the water is clean!)
  • Take notes and photos for your insurance company.
  • Stay Safe! Make sure to turn off any electrical connections that could pose a danger in the flooded area. DO NOT mop or towel up any water that may be contaminated, if it came from a sewer backup, for example.

As we have said, time is not on your side when it comes to water damage. So, the sooner you call for help, the better!

You can always contact us a SERVPRO of West Brown County at 920-434-8224. We’re faster to any size disaster!