SERVPRO of Brown County Employee Photos

Beau Baumgartner-General Manager of Operations

Beau started with SERVPRO of Appleton in July of 2021.  Today he oversees both our Appleton & Brown County operations.  He came to us with a broad background in construction related work, as well as 12 years of experience with another restoration company.  Beau is highly credentialed, holding IICRC certifications in not only the fire, water & mold categories, but all applicable restoration & cleaning categories, like Upholstery & Fabric Cleaning, Odor Control, Carpet Cleaning, Carpet Repair & Reinstallation, and Textile Cleaning.  But most impressively, Beau is an IICRC Certified Master in all 3 categories:                                    

Fire & Smoke Restorer                                        

Water Restorer

Textile Cleaner

Becoming a Master requires basic certification first, then Journeyman Status and eventually Master Status; each step requiring more in terms of years of work in the field and the passing of exams. Beau has invested a lot of time & effort to be so highly credentialed.

Beau & his wife have 5 children that keep them very busy.  Most of Beau’s free time is spent enjoying his family and engaging in activities with his wife and children.

Luke Snyder - Brown County Manager

Luke started with SERVPRO at our Appleton location in June of 2013, while he was still in high school.  Luke initially worked for us on a part-time basis, only working during spring, summer & winter breaks, while pursuing a Bachelor of Science Degree in Finance from the University of Wisconsin Whitewater.  Upon his graduation in May of 2018, Luke began working for us full-time as a Project Manager.  In April of 2022, Luke moved to our Brown County office when it came under the same ownership as SERVPRO of Appleton, where he took over as the General Manager.     

Luke has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

In addition, Luke is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

Applied Microbial (mold) Remediation

Applied Structural Drying

In his spare time Luke enjoys spending time with his family, going on long walks with his dog, and  playing volleyball.  

Kai Williams - Project Manager

Kai has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, Kai is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Ryker Hyde - Project Manager

Ryker joined us in August 2022.  He brought with him 5 years of experience in insurance claims handling.

Ryker has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, Ryker is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

In his free time Ryker enjoys spending time with his children and working out. 

Kim Nichols - Restoration Manager

As a Restoration Manager Kim takes the lead position within the crew.  She came to us with prior experience in cleaning and building maintenance. 

Kim has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

Kim is also IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

Sue VanderZanden - Restoration Technician

Sue has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

In addition, Sue is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

She also specializes in fire damage restoration with over 10 years of experience.

Tony Giordana - Sales & Marketing Rep

Tony graduated from St Norbert College in May of 2022 with a Bachelor's Degree in Communication & Media Studies and joined our sales team in July 2022. 

He currently works for us full-time visiting potential customers, and writing for our website, while working on his Master's Degree in Communication from Syracuse University.

In his spare time Tony enjoys golfing and fishing.    

Justine Dunk - Sales & Marketing Rep

Justine joined our sales department in November of 2022.  She came to us with over 15 years of sales experience in construction and design of kitchen and baths. Justine's passion for connecting with people and her knowledge of construction is a great fit for our team. 

Justine married her husband in 2015 and has two stepchildren as well as two dogs (Boxers).  In her spare time Justine enjoys watching her kids participate in sports and their extracurricular activities, walking her dogs, cooking and going on mini vacations.