SERVPRO of Green Bay West Employee Photos

Picture of a male employee

Luke Snyder - Brown County Manager

Luke started with SERVPRO at our Appleton location in June of 2013, while he was still in high school.  Luke initially worked for us on a part-time basis, only working during spring, summer & winter breaks, while pursuing a Bachelor of Science Degree in Finance from the University of Wisconsin Whitewater.  Upon his graduation in May of 2018, Luke began working for us full-time as a Project Manager.  In April of 2022, Luke moved to our Brown County office when it came under the same ownership as SERVPRO of Appleton, where he took over as the General Manager.     

Luke has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

In addition, Luke is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

Applied Microbial (mold) Remediation

Applied Structural Drying

In his spare time Luke enjoys spending time with his family, going on long walks with his dog, and  playing volleyball.  

Picture of a male employee

Kai Williams - Project Manager

Kai has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Fire Damage Restoration

Water Damage Restoration

In addition, Kai is IICRC (Institute of Inspection Cleaning & Restoration Certification) certified in:

Water Damage Restoration

Picture of a female employee

Kim Nichols - Restoration Manager

As a Restoration Manager Kim takes the lead position within the crew.  She came to us with prior experience in cleaning and building maintenance. 

Kim has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

Kim is also IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

Picture of a female employee

Sue VanderZanden - Restoration Technician

Sue has completed the SERVPRO Employee Certification Training Program (ECTP) for:

Water Damage Restoration

Fire Damage Restoration

In addition, Sue is IICRC (Institute of Inspection Cleaning & Restoration Certificate) Certified in:

Water Damage Restoration

She also specializes in fire damage restoration with over 10 years of experience.