What our Customers say...


I had a friend that had a water issue and I knew Jim at SERVPRO and they they did a great job!

Great service for me and my clients!

Received all 10's!

Great work! 

Received all 10's

Very professional. Staff were polite, helpful, understanding and hard working. Thank you!

Very pleased with your service!

Thank you for helping in my time of need.

Great service, fast response!

SERVPRO of Brown County earns the right to have PRO in their name. Super responsive and simply flat-out handle things, keeping the customer in the know at every turn. It's so wonderfully refreshing to work with a company that makes your priority a true priority. If there were 6 stars, they would get 6 instead of 5!

Great service! Received all 10's

Search on line!

Professional service! 

Very professional!

Starting with Luke, Brandon, Lex, and Mike, all were awesome to deal with and very professional.

Thank you for the quick attention given to our water problem mid day on a Friday!

Great team to work with!

Very professional, great service!

Very professional!

Great service!

What a super nice, quiet and professional workers you sent to our house today! Wow. You must have an amazing hiring and training program or we are just lucky today. Thanks Luke. This is giving me a ray of sunshine after months and months of some pretty bad luck.

SERVPRO worked magic with the water damage in our home. Everything restored to perfection. Very professional, friendly staff. All areas of expertise were available to answer questions whenever needed. Thank you for making our home whole again!

Very professional team!

Great service! Received all 10's!

We had Trevor and Brandon here before and were very pleased with their service so we asked for them when it came time to have our carpets cleaned. The carpets look new and smell so clean. We highly recommend them and SERVPRO!

Luke was great to work with! Thank you!

They arrived quickly and migrated any further risk! Well done! Excellent customer service!

Kudos to SERVPRO! I wanted to extend a compliment to Luke and the SERVPRO team in Green Bay. My mother who is 95 and lives lone in a one bedroom apartment sustained a water loss in her apartment when a boiler leaked and water seeped into her unit. Based on my forty plus years in adjusting claims, I know that compliments for a job well done do not happen often enough. I wanted to take the time to extend a thank you to Luke and the SERVPRO Green Bay team for assisting my mother and our family in resolving this matter.

Your staff was very professional and through! Thank you SERVPRO team!

Dear SERVPRO, I am sending you compliments on your workers. They worked so hard on my basement. They are on time, work together very well. Didn't have to ask a leader for something to do, they saw where they were needed. They are VERY professional.They would look over their work and make sure it is their best! They would stop for a few minutes to explain what they were doing and what still had to been done. They Smiled! and concentrated on their work I am so glad to see young people caring about their work, super kids! I will use your service again if needed!

Great service! All 10's

Very professional and through. I would refer SERVPRO to my family and friends!

Great service and friendly staff!

Very professional.

Great job!

They were extremely helpful and polite!

Sue was amazing! Not only did she help answer all of my questions, she was also knowledgeable, through, and patient. Thank you Sue!

Your company was fantastic! Your employee was so friendly and thoughtful! They did a marvelous job. 

Absolutely would recommend SERVPRO to family and friends. Keep up the good work! Sorry I didn't get his name but the last man who finished was the nicest, most professional, efficient person.

Great service!

We were very pleased with the job Angel and her team did, would recommend them to anyone. And SERVPRO's promptness at getting to our house on a Friday afternoon was impressive and were extremely grateful for that. Your team was super friendly and we were very comfortable having them in our home!

Alyssa is amazing, after a fire incident in my garage which transferred into the house, she was on the spot with calling the same day (Sunday) and coming by the very next day. Their work was efficient and clean. They kept me informed every step of the process. Great company!

Great staff and service!

Thank you! Great job done!

Great service! Received all 10's

5 star review, "Staff was responsive, friendly, and easy to work with. The services provided met our needs."

5 star review, "Our sump pump was not able to keep up and we had flooding in our basement, we are so happy with the timely and personalized service. This was the second time we used this service, last time a pipe let loose and flooded the wooden floors and leaked through to our basement it was on Easter weekend and they were here promptly and took care of everything!" 

Great service! All 10's

Thank you for the great service!

5 star review: This is the second time we've had an issue with our water heater leaking and getting water all over our finished basement. This time around was just as good as the first time. Very professional people -kind, courteous, and took the time to answer all of our questions. Even when we had an issue with our insurance company, they were understanding and patient and said they would work around with whatever the insurance company decided. We ended up not filing a claim with the insurance and they did an outstanding job...again! I would not hesitate to use SERVPRO again- it's just like their slogan. "Like it never even happened." 100% true

5 star Review Comments: Outstanding customer service, attention to detail and great finished product. The staff is easy to work with and delivered what was promised. I highly recommend SERVPRO of Brown County for water mitigation and remodeling. Thank you

All 10's Thank you for the great service!

All 10's I would refer SERVPRO to my friends and family.

All 10's Great service

All 10's, Very professional

Received all 10's! Polite staff and great updates

Real time updates of status when arriving to our house.

Very satisfied! Received all 10's

Great job!

All 10's, strongly agree.

Very professional staff and quick service!

With all of the wind and excess rain, we experienced damage and we appreciated the quick response and great service!

Very satisfied with service provided.

Appreciate the great service!

Did excellent!

Thank you for the professional service and continuous updates!

Thank you very much for the quick response and great job that you and your staff did!! Stay safe and more than likely we will be in touch!

Very professional!

Everyone was very professional and respectful.

SERVPRO is a great restoration company. Jim Knopf has been very helpful in getting me set up with a safety plan for my home and business . Thank you!  

Excellent work, very professional and good personalities!

I just want to take the time to express how completely satisfied I am with your staff from start to finish. I was out of state when the hot water heater completely blew in my basement. My son just happened to stop by and found the basement flooded. We immediately called SERVPRO, after hours, and within an hour the clean up crew was at my house with everything they needed to drain the water from the rooms and dry up all remaining water. I received several telephone calls from your staff keeping me apprised of what was taking place. I have never been on the receiving end of such prompt and professional service in my life. I thank all of you at SERVPRO.

Customer strongly agreed that SERVPRO's staff was courteous, polite and helpful. Staff clearly explained the cleaning and restoration process. Customer was satisfied with the service and would recommend to family and friends.

Every person that I dealt with was very friendly and professional!

Very satisfied with service I was provided. 

Very polite staff. Thank you for doing a nice job!

Very pleased with your professional service.

Very please with the company and employees.

Prompt, friendly, and flexible!

Thank you Luke for answering all of my questions. 

Your prompt service was greatly appreciated!

Thanks for all of your assistance this past year! It was much appreciated.

Thank you for all your hard work during this stressful time.

Great Job - Thanks a bunch for the excellent service!

We were very impressed with every team that came out. Each team was professional and courteous. Both Alyssa and Becky in the office gave us confidence and kindness that will never be forgotten. 

Sue and Kayla were great to work with, very informative and kept us updated on the progress of the project. Felt very comfortable knowing they were here and they helped make the progress more manageable. 

Everything is excellent!!! Great job. So helpful.