What our Customers say...
Water Damage Testimonials
Very pleased with your service!
Great service, fast response!
SERVPRO of Brown County earns the right to have PRO in their name. Super responsive and simply flat-out handle things, keeping the customer in the know at every turn. It's so wonderfully refreshing to work with a company that makes your priority a true priority. If there were 6 stars, they would get 6 instead of 5!
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Starting with Luke, Brandon, Lex, and Mike, all were awesome to deal with and very professional.
Thank you for the quick attention given to our water problem mid day on a Friday!
Great team to work with!
Very professional, great service!
What a super nice, quiet and professional workers you sent to our house today! Wow. You must have an amazing hiring and training program or we are just lucky today. Thanks Luke. This is giving me a ray of sunshine after months and months of some pretty bad luck.
SERVPRO worked magic with the water damage in our home. Everything restored to perfection. Very professional, friendly staff. All areas of expertise were available to answer questions whenever needed. Thank you for making our home whole again!
Very professional team!
Great service! Received all 10's!
They arrived quickly and migrated any further risk! Well done! Excellent customer service!
Kudos to SERVPRO! I wanted to extend a compliment to Luke and the SERVPRO team in Green Bay. My mother who is 95 and lives lone in a one bedroom apartment sustained a water loss in her apartment when a boiler leaked and water seeped into her unit. Based on my forty plus years in adjusting claims, I know that compliments for a job well done do not happen often enough. I wanted to take the time to extend a thank you to Luke and the SERVPRO Green Bay team for assisting my mother and our family in resolving this matter.
Your staff was very professional and through! Thank you SERVPRO team!
Dear SERVPRO, I am sending you compliments on your workers. They worked so hard on my basement. They are on time, work together very well. Didn't have to ask a leader for something to do, they saw where they were needed. They are VERY professional.They would look over their work and make sure it is their best! They would stop for a few minutes to explain what they were doing and what still had to been done. They Smiled! and concentrated on their work I am so glad to see young people caring about their work, super kids! I will use your service again if needed!
Great service! All 10's
Very professional and through. I would refer SERVPRO to my family and friends!
Great service and friendly staff!
They were extremely helpful and polite!
Sue was amazing! Not only did she help answer all of my questions, she was also knowledgeable, through, and patient. Thank you Sue!
Your company was fantastic! Your employee was so friendly and thoughtful! They did a marvelous job.
Absolutely would recommend SERVPRO to family and friends. Keep up the good work! Sorry I didn't get his name but the last man who finished was the nicest, most professional, efficient person.
We were very pleased with the job Angel and her team did, would recommend them to anyone. And SERVPRO's promptness at getting to our house on a Friday afternoon was impressive and were extremely grateful for that. Your team was super friendly and we were very comfortable having them in our home!
Great staff and service!
Great service! Received all 10's
5 star review, "Staff was responsive, friendly, and easy to work with. The services provided met our needs."
5 star review, "Our sump pump was not able to keep up and we had flooding in our basement, we are so happy with the timely and personalized service. This was the second time we used this service, last time a pipe let loose and flooded the wooden floors and leaked through to our basement it was on Easter weekend and they were here promptly and took care of everything!"
Great service! All 10's
Thank you for the great service!
5 star review: This is the second time we've had an issue with our water heater leaking and getting water all over our finished basement. This time around was just as good as the first time. Very professional people -kind, courteous, and took the time to answer all of our questions. Even when we had an issue with our insurance company, they were understanding and patient and said they would work around with whatever the insurance company decided. We ended up not filing a claim with the insurance and they did an outstanding job...again! I would not hesitate to use SERVPRO again- it's just like their slogan. "Like it never even happened." 100% true
5 star Review Comments: Outstanding customer service, attention to detail and great finished product. The staff is easy to work with and delivered what was promised. I highly recommend SERVPRO of Brown County for water mitigation and remodeling. Thank you
Excellent work, very professional and good personalities!
I just want to take the time to express how completely satisfied I am with your staff from start to finish. I was out of state when the hot water heater completely blew in my basement. My son just happened to stop by and found the basement flooded. We immediately called SERVPRO, after hours, and within an hour the clean up crew was at my house with everything they needed to drain the water from the rooms and dry up all remaining water. I received several telephone calls from your staff keeping me apprised of what was taking place. I have never been on the receiving end of such prompt and professional service in my life. I thank all of you at SERVPRO.
Customer strongly agreed that SERVPRO's staff was courteous, polite and helpful. Staff clearly explained the cleaning and restoration process. Customer was satisfied with the service and would recommend to family and friends.
Every person that I dealt with was very friendly and professional!
Very satisfied with service I was provided.
Great Job - Thanks a bunch for the excellent service!