Hard Rain Means Hard Work

9/5/2018 (Permalink)

A photo from just one of the businesses our team has been working at during the rain storms.

If you live or work in Northeast Wisconsin, you’ve no doubt been affected in some way by the recent, intense rain storms we’ve been experiencing. Whether it’s a slow commute due to flooded streets, or worse, flooding in your own home or business, it’s been a difficult few weeks for everyone in the Green Bay area.

It’s no surprise that, in our line of work, the SERVPRO of East Brown County Team has been faced with a lot of hard work thanks to the extreme weather.

We have received numerous calls each day since the end of August from people across the area asking for help with flooding in homes and businesses. Our technicians have been working around the clock to help those who need it. While many enjoyed end of summer barbecues and parties over the Labor Day weekend, we had crews drying up flood waters without a day of rest.

The schedule became so hectic at times that even the office workers AND the franchise owners have been working alongside technicians to get the jobs done. At those times, the only person left in the office was our office manager who stayed behind to answer the never-ending calls and solve the maze of scheduling issues.

At one point we even had to request additional drying equipment, like fans, from out of state to keep up with the demand. This is due to the fact all of Wisconsin has been experiencing flooding, with southern parts of the state even worse off than our own.

And even with all this labor, we have a waiting list of people who still need help. Believe us, if you are on that list we have not forgotten about you. We are doing our very best to ensure we can assist as many people as possible, as quickly as possible, without sacrificing any of the quality of our work.

We know that as hard as our crews are working, the emotional and physical toll this devastation has taken on our clients is even harder to deal with. We want those who are struggling right know to know that we are here for you. We will do our very best to see you through this extremely difficult time and get your life and property back to normal again.

We are not sharing this story to complain about the job our team needs to do right now, because our team doesn’t complain. We tackle each project in front of us until it is complete, because we love the work we do. We love helping people who need it. We’re in the business of being there for you when you need us most.